You can delete your Pinlocity account yourself, from the app or from the website. It takes effect immediately and it cannot be undone.
From the app
Open Settings, then Delete account, and tap Delete my account. The screen tells you exactly what will go and what will stay before you confirm.
From the website
Sign in at pinlocity.com, go to Settings, and use Delete account at the bottom of the page. You will be asked to type DELETE to confirm.
What is deleted
Everything the account owns:
- the account itself, and your sign-in — including the link to Sign in with Apple or Google if you used one
- every bowler profile only you manage, and their sessions, games and frames
- your arsenal, your bags, your gear and the notes you have written
- your photos, your follows and your messages
What stays, and why
A few things are not ours alone to remove:
- Scores you bowled in an official league or tournament stay in that league’s standings. Other bowlers’ positions are calculated from them, so removing yours would change somebody else’s season. They stay under the name the league holds, not under your account.
- A bowler profile somebody else also manages stays with them. If you share a bowler with another account — a parent and a coach, say — deleting yours removes your access and leaves their record intact.
- A team you captain is handed to another member where there is one who can take it, and disbanded where there is not. The app tells you which before you confirm.
If you would rather not delete
Signing out stops the notifications and leaves everything where it is. You can come back to it later. Deleting cannot be reversed, and support cannot restore an account afterwards.
Need help?
Email support@pinlocity.com from your account address and we will help.