Help
Short answers to the common questions. Stuck on something these pages do not cover? Open a support ticket and we answer by email.
Getting started
The basics: sessions, photos, your arsenal, oil patterns, and youth bowlers.
Delete account
How to delete your Pinlocity account from the app or the website, what is removed, and what stays.
Track a session
Open a bowler, start a session, pick the center and lanes, then enter each ball.
Import from a photo
Photograph the scoreboard and pick your row; the model reads every frame and recomputes the totals.
Build an arsenal
Add each ball from the catalog with its weight, layout, and surface, and group them into bags.
Read an oil pattern
Distance, volume, ratio, the load tables, and a lane map, plus a 1 to 10 difficulty rating.
Parents and guardians
Add a youth bowler you manage; they can claim the profile later and you stay on as a guardian.
Track a league that is not on Pinlocity
Add the league you bowl in, even if your center is not listed, and tag league nights to it.
The coach between games
Tap the pins you leave and the session page tells you what to change before the next game.
Running tournaments: verified organizers
Creating a tournament takes a one-time verification. Here is what we ask and who is verified already.
Kids Bowl Free and USBC certified centers
What the two tags on a center mean and where they come from.
Something broken or missing? Email support@pinlocity.com. Read our privacy policy.

